Shipping policy

At Pakhi Lucknow, we aim to ensure a smooth and reliable shopping experience for all our customers.

• Order Processing: All orders are carefully packed and processed within 2–3 business days (excluding Sundays and public holidays).
• Delivery Timelines: Our standard delivery window ranges from 7–15 business days across India, depending on your location and courier availability.
• Free Shipping: We are delighted to offer free shipping on all orders across India, with no minimum purchase requirement.
• Order Tracking: Once your order has been dispatched, you will receive an email or SMS notification with complete tracking details, so you can monitor your shipment in real-time.
• Delays & Exceptions: While we strive to deliver your order within the promised timeframe, external factors such as weather conditions, festive rush, or logistics disruptions may occasionally cause minor delays. In such cases, we appreciate your patience and understanding.

Our goal at Pakhi Lucknow is to deliver your chosen pieces of elegance safely and on time, every time. 💖